Shipping Policy

At SPORTLOOM, we aim to provide clear and reliable shipping expectations. Please review the following information to understand how we process, dispatch, and deliver your orders.

1. Shipping Destination and Fees

Our primary market is the United States. We are pleased to offer Free Shipping on all orders delivered to US addresses. There are no minimum purchase requirements or hidden handling fees.

2. Order Processing Time

Once your order is successfully placed and payment is verified, it enters our processing stage. Order processing takes 1 to 3 business days. During this time, your items undergo strict quality checks and are securely packaged for dispatch. Please note that processing does not occur on weekends or public holidays.

3. Estimated Shipping Time

After your order has been processed and leaves our fulfillment facility, the estimated transit time is 7 to 14 business days. Therefore, the total time from placing your order to receiving it at your doorstep is approximately 8 to 17 business days.

4. Order Tracking

As soon as your package is shipped, you will receive an automatic shipping confirmation email containing your tracking number. You can use this number to monitor the progress of your delivery. Tracking updates may take 24 to 48 hours to display accurately in the carrier's system after the email is sent.

5. Delays and Unforeseen Events

While we work diligently with our logistics partners to deliver your items within the stated timeframes, occasional transit delays may occur due to severe weather, high-volume holiday periods, or carrier-specific issues. If your order is significantly delayed beyond the estimated timeframe, please contact us at support@sportloom.store so we can investigate.

6. Customs, Duties, and Taxes

All items shipped to addresses within the United States are generally exempt from import taxes. However, if any unexpected local sales taxes or administrative fees are incurred upon delivery, these charges are the sole responsibility of the customer. SPORTLOOM is not responsible for paying regional customs duties or taxes.